Preface
Chapter 1. What is an Organization
Chapter 2. Organizations as Organisms
Chapter 3. The Decision-making Process
Chapter 4. Managers and Leaders-Are They Different
Chapter 5. Heath Care Management
Chapter 6. Health Care Providers, Patients, and Ethics
Chapter 7. Ethics and Decision Making in Heath Care
Chapter 8. Definitions of Quality in Health Care
Chapter 9. Hospital Liability
Chapter 10. Statistics
Chapter 11. Financial Management
Chapter 12. Ethical Conflicts in For-Profit Managed Care
Chapter 13. A Practical Example of Economic Appraisal:
G. P.'s Advice to Quit Smoking
References