English for the Students of Health Care Management (II)

Author(s) : Faramarz Aminlari Ali Keshtkaran, PhD, Seyed Samad Sajjadi, PhD, Mansureh (regina) Tootoonchi
Publisher : SAMT
Code : 1132
Updated At : 07 December 2020
First Print Publication : 2007
2nd Print Publication: 2014
216 Pages
ISBN : 978-964-530-208-3
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ISBN : 978-964-530-208-3

Chapter One: Management Control

Chapter Two: Motivation and Behavior

Chapter Three: Hospital Management and Organizational Citizenship Behavior

Chapter Four: Organizational Tactics for the Successful Assimilation of Medical Practice Guidelines

Chapter Five: Principles of Innovation

Chapter Six: Community Orientation in Health Services Organization

Chapter Seven: Barriers to Customer Service

Chapter Eight: Waiting for Satisfaction

Chapter Nine: Work Systems and the Changing Priorities of Production

Chapter Ten: Communication in Groups

Chapter Eleven: Models of Case Management

Chapter Twelve: The Internet and the Concept of “eHealth”

Author(s) : Faramarz Aminlari Ali Keshtkaran, PhD, Seyed Samad Sajjadi, PhD, Mansureh (regina) Tootoonchi